Business areas

To get closer to customers, get close to a branch

Branch network

Customer advisors

You’ll be the first person to serve the customer once they’ve walked into a branch. And you’ll help them out with the minimum of fuss, making their life easier every step of the way.

The key is putting every customer at the heart of what we do – something you’re already great at. Often it’s just a case of performing a transaction quickly and politely, so the customer can get on with their day. On other occasions, you’ll use your rapport with the public to ask the right questions, understand the customer’s needs, then refer them to one of our specialists. It’s a great introduction to the world of retail banking, and a chance to build on the experience you already have.

You’ll have worked in a customer service environment before, and  always perform to the best of your ability. You’ll also have the right interpersonal skills and initiative to resolve customer issues if any arise. Prior knowledge of banking products and services is handy of course, but above all we want people who know that great service is as much about listening as it is about talking. Of course, you’ll believe in working as part of a team and in putting the customer before everything else. It’s important too that you’re flexible enough to come in or stay a little later if your branch’s opening hours mean you need to, which may mean on a weekend.

Our salaries are very competitive, there are lots of great benefits on offer and we think you’ll be impressed with the training and development here too. Provide the energy and drive, and you’ll be able to make the most of the all the career opportunities on offer.

To find out more about opportunities in this area why not try our Job Search tool, or if you are interested in Apprenticeships or Work Experience, just click here.

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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.