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Relationship Support Manager

  • Location: London
  • Job Sector: Relationship Management / Sales
  • Hours: Full-time
  • Shift Type: Daytime / Regular
  • Posting Date: 08 October 2018
  • Expiry Date: Ongoing
  • Reference: 261261

Relationship Support Manager – Global Corporate Team 
As a Barclays Relationship Support Manager, you’ll play a key role in our Corporate – Client Coverage team.  You’ll maintain and develop relationships with a portfolio of corporate customers, dealing with a range of requests in a personal and professional way.  You’ll be member of an established and collaborative team and will work with stakeholders across the bank, furthering your skills and experience in client, business and risk management.
About us:
We offer our Large Corporate clients a dedicated 3 points of contact to support them with their day to day Banking requirements, both in the UK and Globally.  Our Relationship Directors manage a portfolio of clients and are supported by their Relationship Support Manager and their Corporate Services Executive.
As a Relationship Support Manager, your main responsibilities will involve:
• Assisting a Relationship Director with relationship management and development, product knowledge, sales research and client acquisition
• Interpreting the diverse needs of our customers and working with various business partners to provide tailored solutions
• Ensuring all customer information is accurate, up-to-date and easily accessible
• Building relationships with key stakeholders across the business
• Identifying opportunities to improve our products and processes and service to customers
As a Relationship Support Manager, your skills and qualifications will include:
• Experience in a control and rigour environment, including risk management
• Strong interpersonal and multi-tasking skills
• Experience in managing internal stakeholders
• An understanding of corporate banking products and services
• Knowledge of the credit application process and credit risk policies and procedures
• Full or partial Credit Skill Development or School of Finance completed examination preferred
The Benefits:
Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary, flexible hours and all the tools, technology and support you need to succeed. That's not all. We'll also offer you private healthcare, childcare savings, and employer discounts. All this, plus a unique company spirit that encourages people to achieve their best.
Our Culture:
All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
We will consider applications from job share applicants. At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.
Ready to apply?
There are up to five stages to our application process:
1. Application: On your application we'll ask for information like your contact details, education and work experience. You’ll also be required to upload a CV, so it's a good idea to have it ready.
2. Online Assessment: We'll then ask you to complete an online assessment exercise which we will send to you via email. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they'll also provide you with some insight into what our roles entail.
3. Application Review: We will review your application along with your responses to the online assessment exercise. Depending on the type of role you are applying for, we may contact you to arrange a brief telephone interview to discuss your experience in more detail.
4. Interview: If your application is progressed, we'll invite you to attend a face-to-face interview. We want you to be free to choose an interview time that suits you, so we'll provide some options and ask you to select your preferred timeslot.
5. Outcome: We will keep you updated throughout the process. If you attend an interview, we'll be in touch within five working days of all interviews being completed to advise you of the outcome.
Visit our website for tips and advice on each stage www.jobs.barclays.co.uk/advice or click below to apply now.
We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.

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