Customer-focused

The Mortgage Family

One in ten UK mortgages is a Barclays mortgage. So there are a lot of people out there – around 1.5m, in fact – relying on us to do our best for them. That’s why we put the customer at the heart of everything we do.

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advocacy

Innovation Happens Here

We have been innovating for over 325 years and we continue to hold this reputation within the industry for our products, propositions and digital solutions. Our mortgage product range is no exception, where our teams are passionate about working together to create a truly seamless experience for our customers.

We are driven in accelerating our digital capabilities – from putting customers in control with our industry leading mobile servicing to streamlining the overall mortgage journey with a suite of newly improved calculators and sleek online rate switching tools. We take pride and personal accountability in providing solutions that have a real impact on our customer’s lives.

With this in mind, it’s no surprise that we’ve won the What Mortgage ‘Best Digital Lender’ award two years running. And all this great innovation can only mean one thing – more time for our advisors to focus on helping each and every one of their customers reach their home buying goals.

If you’re passionate about helping customers, then why not help them in achieving one of life’s biggest ambitions – owning their own home? All whilst taking your career onto the next level as part of the mortgage family.

Are you ready to be part of our ongoing customer and colleague success story?

Customer Personalised Experience

Impact of Technology

Featured Stories

9 reasons to be a Mortgage Advisor at Barclays
By Barclays

Not sure what life is like as a Mortgage Advisor at Barclays? Here’s 9 reasons why you should join us. 1. You can be flexible Work from anywhere you want: the branch, your home, or while sipping coffee at a cafe. We give our Mortgage Advisors the freedom to be comfortable and flexible when speaking […]

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My journey to becoming a Canary Wharf Based Mortgages Advisor
By Michaela Kosikova

I first joined Barclays in January of 2010 as a cashier but quickly moved into a role within Personal Banking. After that I went into Mortgages where I now work as a Mortgage Advisor. I immediately felt right at home. My career progression has been great and I’ve felt both challenged and excited by the opportunities I’ve been given.

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