We’re building a people-to-people business enabled by technology. This means that our colleagues can be there for our customers: whether they are in our Community, Offshore or Premier Banking teams and through video, mobile, telephone, social media or face-to-face in our branches. We are creating relationships and building trust with our customers in more ways than ever before.
By embracing new digital technology, taking banking to our customers, and empowering our colleagues to put the customer at the heart of every decision they make, we will become the bank people want to go to – and stay with.
This makes for some exciting career opportunities. With us, you can be part of changing the banking landscaping and will be encouraged to work in new and innovative ways. We will provide you with excellent training and development, including regular conversations and coaching with your line manager, to ensure you can continue delivering the extraordinary experience our customers expect. There will also be lots of possibilities for you to develop your career, not just within this area but across the wider Personal and Corporate Banking world.